AKRA FIELD

 

Support

 

Need help with Akra Field? Email support@getakra.com and include your company, your project and the email on your account. We reply within one business day.

 

 

Common questions

 

How do I join my project?

General contractors: contact us through getakra.com to ask about a pilot. Self-serve signup is coming soon. Subcontractors: if your GC already uses Akra Field on your project, ask your GC to add you. If not, contact us at contact@getakra.com to ask about a pilot.

 

I'm not getting notifications.

Make sure notifications are turned on for Akra Field in your phone's settings, then open the app to refresh.

 

I forgot my password.

Tap "Forgot password" on the sign-in screen and follow the email we send you.

 

What devices does it run on?

iPhone and Android, on a phone or tablet. A desktop web app is planned.

 

Does it work without signal?

Yes. Akra Field is built to work offline in the field.

 

Who can see my project's information?

Only people on your project, based on their role. See the Akra Field Privacy Policy.

 

How do I bring Akra Field to my project?

We run free pilots with GC project teams. Email contact@getakra.com or see the pilot program on the Akra Field page.

 

 

Delete your account

 

In the app, go to Settings and select Delete Account. You can also email support@getakra.com from the address on your account with the subject "Delete my Akra Field account."

 

Deletion is permanent. We remove your profile, personal notes, personal photos, saved signature and sign-in. Shared project records you contributed may be kept, anonymized as "Deleted User." Details are in the privacy policy.

 

 

Contact · support@getakra.com · Akra LLC, Cleveland, Ohio