AKRA HQ

 

Support

 

Need help with Akra HQ? Email support@getakra.com and include your company name and the email on your account. We reply within one business day.

 

 

Common questions

 

How do I get an account?

Akra HQ is invite-only. Ask your company's office or owner to send you an invite. If your company isn't on Akra HQ yet, contact us at contact@getakra.com to ask about a pilot.

 

I didn't get my job assignment.

Make sure notifications are turned on for Akra HQ in your phone's settings, then open the app and check My Job.

 

I forgot my password.

Tap "Forgot password" on the sign-in screen and follow the email we send you.

 

I fixed my hours after submitting. Will the office know?

Yes. Changes after submitting are flagged for the office so payroll sees what changed.

 

How do I turn text messages on or off?

Text updates are coming soon. They're not available to turn on yet.

 

Is there an iPhone app?

Not yet. Akra HQ is on Android and the web today; iPhone is coming soon.

 

Is my company's information private?

Yes. Each company only sees its own jobs, crews and equipment. See the Akra HQ Privacy Policy.

 

 

Delete your account

 

To delete your Akra HQ account, email support@getakra.com from the address on your account with the subject "Delete my Akra HQ account." We confirm the request and complete it within 30 days.

 

We delete your profile, sign-in and private notes. Records your company needs for payroll or business purposes, like submitted hours, may be kept with your name removed. Details are in the privacy policy.

 

 

Contact · support@getakra.com · Akra LLC, Cleveland, Ohio